I'm taking a minute here to express my total satisfaction with the job JP Carroll and their employees did in the reproofing of my residence here in West Hartford. From start to finish, Larry, crew chief Gabriel, and his right hand man Luis, as well as the entire roofing crew assigned to my property were courteous, professional, and especially attentive to the particulars of my house and property. With several different roof pitches and styles in the design of my roof I was worried that the character of the house would be lost in a see of new shingles, or it would look like every other house on the block. With the fragile state of my existing over 40 year old roof, the crew was extremely careful in removing the crumbling mess, and made sure each night my property was cleaned up and in the best condition possible. They also stored their equipment in an orderly fashion out of the way in the back yard The attention Gabriel showed on particular areas of the roof with respect to previous issues with wind driven rain penetrating the old roof, he made sure the roof decking was sound took special care and regard to installing the ice and water barriers to make sure the new roof would outperform the previous, especially on the gambrel areas of my roof which have had ice dam issues in the past. He also trimmed up the roof line making a sharp clean line of the new roof that the former had lacked. I was not expecting such attention to detail from a roofing crew and I wish to make my appreciation to my crew known to you as owner and their employer. They are all gold medal winners in my book. I cant remember when writing such a large check made me feel so good, safe and secure that the money was well spent, and that the quality of the product installed was top importantly to me is the integrity of those who sold, and installed it. I'm proud of my new roof and how it improved the curb appeal of my home, and stand by as a reference for future home owners looking to have J.P Carroll install a roof on their property.
Brian L. of West Hartford, CT